[ad_1] We are up to our armpits in COVID-19, also known as “coronavirus,” concerns. While the technology market could be devastated by it, there are several things tech players could do to... Read more »

[ad_1] Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be... Read more »

[ad_1] Apple users wondering if they’ve caught COVID-19 now can ask digital assistant Siri for advice. The company on Saturday rolled out a self-screening feature that allows users to ask, “Hey Siri,... Read more »

[ad_1] The worldwide 3D printing communityis stepping up to alleviate the shortage of medical equipment needed to battle the coronavirus pandemic. Participants include entrepreneurs and hackers, companies in the 3D printing industry,... Read more »

[ad_1] As COVID-19 continues to spread, states and cities across the U.S. have imposed restrictions — from banning large gatherings to lockdowns, with citizens ordered to stay home except for essential jobs... Read more »

[ad_1] Being stuck at home gives us all way too much time to think, and many of us are burning through online content very rapidly. One of the things I just noticed... Read more »

[ad_1] A 6-Point Plan to Leapfrog to CX Leadership [ad_2] Source link Read more »

[ad_1] One of my great CRM research interests has been investigating how things change, and that interest is not limited to CRM. There is similar evolution in fields that seem only remotely... Read more »