Researcher Cracks ‘Hacker-Proof’ Crypto Wallet

[ad_1] A hardware wallet for virtual currencies with millions of users has been compromised by a 15-year-old security researcher. Saleem Rashid explained how he cracked the firmware on the wallet produced by... Read more »

Zoho VP Rodrigo Vaca: AI Can Help Salespeople Seize the Moment

[ad_1] Rodrigo Vaca is vice president of marketing for CRM at Zoho. In this exclusive interview, Vaca shares his enthusiasm over the marriage of artificial intelligence and CRM. Zoho Vice PresidentRodrigo Vaca... Read more »

Mobility Steers Apple’s New Education Strategy

[ad_1] Apple on Tuesday announced a refresh of its iPad as part of a new approach to the education market. CEO Tim Cook and other Apple officials also outlined a number of... Read more »

Smart Homes: The Power, the Pleasure and the Pain, Part 2

[ad_1] Smart Homes: The Power, the Pleasure and the Pain, Part 1 Smart homes are here. Although not every home in the United States is tricked out with the latest technologies, they’re... Read more »

Adobe Hones Target’s Personalization Tools

[ad_1] Adobe this week introduced three features to its Target application in an effort to improve customer experiences through increased personalization: New Personalization Insights reports; Propensity score model comparisons; and Real-time customization... Read more »

New Platform Boosts Intelligence in Bot Interactions

[ad_1] Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite. The CX Suite, which debuted last week, lets enterprises design and automate assisted-service... Read more »

Mozilla Trumpets Altered Reality Browser

[ad_1] The Mozilla Foundation on Tuesday unveiled its plans for Firefox Reality, a browser designed specifically for mixed reality headsets. The browser combines the beneftis of Mozilla’s existing Firefox browser — most... Read more »

Customization Tools Let You Have Enterprise Chatbots Your Way

[ad_1] Inbenta on Thursday released new application programming interfaces and software development kits that let enterprises customize chatbots. The company offers an artificial intelligence-powered natural language search and conversational platform. The new... Read more »

Turning Social Media From a Problem Into a Solution

[ad_1] The shooting incident that took place last week at YouTube had less to do with guns than with the failure of the police to act on information in a timely way... Read more »

Beyond CRM | TechNewsWorld

[ad_1] We should start discussing what’s beyond CRM. I chose the word “beyond” advisedly. CRM is far, far from dead or even in decline, so “after” would be completely incorrect. However, CRM... Read more »