4 Customer Service AI Applications That Work Today

[ad_1] The concept of artificial intelligence improving emotional intelligence might sound like a paradox. A coded algorithm is not the most natural supplement to human empathy, after all. However, customer experience (CX)... Read more »

Amid Disaster, COVID-19 Presents Opportunities

[ad_1] The coronavirus, or COVID-19, presents the biggest threat to the global economy since the Great Recession of 2008 — not to mention the threat to human life. The outbreak already is... Read more »

COVID-19 and the End of Daily Life as We Know It

[ad_1] There are several questions and issues surrounding COVID-19. Did it mutate from a Pangolin virus, or was it manufactured and accidentally released? I thought the second possibility was a hoax, but... Read more »

3 Things the Tech Industry Could Do to Mitigate Pandemic Problems

[ad_1] We are up to our armpits in COVID-19, also known as “coronavirus,” concerns. While the technology market could be devastated by it, there are several things tech players could do to... Read more »

4 Ways Intelligent CRM Can Help You Reach Tech-Savvy Millennials

[ad_1] 4 Ways Intelligent CRM Can Help You Reach Tech-Savvy Millennials [ad_2] Source link Read more »

How AI Can Improve Customer Retention

[ad_1] Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be... Read more »

Ask Siri if You Have the Coronavirus

[ad_1] Apple users wondering if they’ve caught COVID-19 now can ask digital assistant Siri for advice. The company on Saturday rolled out a self-screening feature that allows users to ask, “Hey Siri,... Read more »

3D Printers Join Arsenal of COVID-19 Weapons

[ad_1] The worldwide 3D printing communityis stepping up to alleviate the shortage of medical equipment needed to battle the coronavirus pandemic. Participants include entrepreneurs and hackers, companies in the 3D printing industry,... Read more »

The Tech Industry’s Tectonic Shift

[ad_1] As COVID-19 continues to spread, states and cities across the U.S. have imposed restrictions — from banning large gatherings to lockdowns, with citizens ordered to stay home except for essential jobs... Read more »

Living in the COVID-19 World: TV Hosts Struggle at Home

[ad_1] Being stuck at home gives us all way too much time to think, and many of us are burning through online content very rapidly. One of the things I just noticed... Read more »