[ad_1] Apple on Tuesday announced a refresh of its iPad as part of a new approach to the education market. CEO Tim Cook and other Apple officials also outlined a number of... Read more »

[ad_1] Smart Homes: The Power, the Pleasure and the Pain, Part 1 Smart homes are here. Although not every home in the United States is tricked out with the latest technologies, they’re... Read more »

[ad_1] Adobe this week introduced three features to its Target application in an effort to improve customer experiences through increased personalization: New Personalization Insights reports; Propensity score model comparisons; and Real-time customization... Read more »

[ad_1] Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite. The CX Suite, which debuted last week, lets enterprises design and automate assisted-service... Read more »

[ad_1] The Mozilla Foundation on Tuesday unveiled its plans for Firefox Reality, a browser designed specifically for mixed reality headsets. The browser combines the beneftis of Mozilla’s existing Firefox browser — most... Read more »

[ad_1] Inbenta on Thursday released new application programming interfaces and software development kits that let enterprises customize chatbots. The company offers an artificial intelligence-powered natural language search and conversational platform. The new... Read more »

[ad_1] The shooting incident that took place last week at YouTube had less to do with guns than with the failure of the police to act on information in a timely way... Read more »

[ad_1] We should start discussing what’s beyond CRM. I chose the word “beyond” advisedly. CRM is far, far from dead or even in decline, so “after” would be completely incorrect. However, CRM... Read more »

[ad_1] Fear mongering about killer robots and the recent deaths connected with Uber and Tesla autonomous vehicles have rekindled concerns about artificial intelligence in the machines around us. We are well beyond... Read more »